Deadline: Not SpecifiedMainOne’s success is built on having talented and highly proficient people within their respective fields as the driving force behind our business
A job in MainOne is different from any other you have had. With joining MainOne you’ll be challenged, inspired and proud as you become a part of something big.
At MainOne, great ideas and thoughts find a way of becoming great products, services that turn to great customer experiences. We are perfectionists, idealists and pioneers of great products and services forever thinking of better.
We have corporate offices from Nigeria to Ghana to Portugal. International and home opportunities are available.
MainOne is a family. Join in and be a part of the change and the future that will bring about new ways the continent works and connects.
Data Centre Service Coordinator
Job TypeFull Time
QualificationBA/BSc/HND
Experience 5 years
Location Lagos
Job Field Engineering / Technical ICT / Computer
Responsibilities:
The Data Centre Service Coordinator will be responsible for the maintenance of the Data Centre White Space area and manages customer service delivery in the Data Centre. DCSC specializes in the execution of tactical plans for the data centre services to ensure continuity of operations for the organization. He/She will be required to plan, design, manage and support the white space infrastructure.
Key responsibilities will include to;
Ensuring a consistent client experience in providing DC Services
Following and executing best practices linked to ITIL disciplines
Understanding of Service Level Agreements (SLA) for clients in the facility
Responsible for coordinating on-boarding activities for clients, and executing client setup/configurations
Managing and coordinating of Client rack installations, power up and interconnectivity
Active participant in the Change Advisory Board (CAB)
Responsible for planning and coordination and execution of Change Records (CR) as it relates to Data Centre Space, power and cooling management
Responsible for client expectation management
Providing support to Operations Centre (NOC)/Service Desk initiatives and providing assistance for client communications
Contributing, creating, and updating Standard Operating Procedures (SOP) documentation and reporting periodically
Identifying and recommending automation, process improvements, and identifying opportunities for increased reliability and a better client experience
Reviewing and reporting on daily operational logs with Data Centre Manager
Performing other duties as requested by the Data Centre Manager
Ensure timely reporting and escalation of faults to designated persons (suppliers / internal stakeholders).
Supervision
To work directly under the supervision of the Data Centre Operations Manager (DCOM)
Contacts:
NOC Operations Engineers, Technical Solutions, DC Facilities Team, Data Centre Operations Manager (DCOM), Third party service providers, DC Colocation Clients
Qualifications, Skills & Competencies
A good Bachelor’s Degree in Electrical Engineering, Computer
Science/ Engineering with at least 5 years industry experience.
ITIL® qualification and practical knowledge will be an advantage.
Demonstrates proficiency in the use of MS Office suite, including Visio
Exposure to formal project delivery methodologies
Strong organizational and time management skills
Customer service, focused on overall client satisfaction
Ability to work within a deadline-oriented team environment, to prioritize work, and ability to work independently
Strong analytical skills and motivation, together with the ability to multi-task
Ability to recognize, diagnoses, and solve problems without undue assistance
Strong written and verbal communication skills, which include the ability to prepare reports and format documents, and client correspondence
Strong operations and technology acumen
Excellent attention to detail, aligned to strong verbal and written capacities
Multi-Skilled Engineer
Job TypeFull Time
QualificationBA/BSc/HND
Experience 3 years
Location Lagos
Job Field Engineering / Technical
Responsibilities:
The Multi Skilled Engineer will be responsible for the Data Centre physical infrastructure both for the White Space area and also the other supporting Infrastructure. He/She will maintain various sub-systems of the BMS like Chillers, PACs, Electrical Transformers & distribution panels, DG. He also needs to work on systems like BCPM etc. to monitor power consumption by Racks/ IT load.
Key responsibilities will include to;
A thorough understanding of electrical systems for large campus right from the supplier to the respective operational floor
Thorough understanding of HT & LT electrical distribution systems and large capacity UPS systems
Knowledge and Experience handling HT & LT control panels, LT & HT switch gears, CT’s, AVR’s, etc.
Operations and maintenance of HT DG systems
Operations and maintenance of UPS systems
Good working knowledge of HVAC systems namely Chillers, PAC’s,DX type units etc.
Capable of creating & understanding SLD’s
Capable of handling expansion projects in line with the customer requirements
Excellent logical reasoning and trouble shooting skills
Plan & execute all preventive maintenance schedules
Maintain adequate records for undergoing operational audits both internal as well as external
Handle all kinds of Non-IT electrical provisioning for end customers within the shortest timelines
Evaluate new products and technologies
Through understanding of Energy Management and ensure optimal usage of power from the Grid
Innovate, Implement and practice energy savings and reduce the cost of operation
Operation report review, weekly, Monthly.
Expansion design ability and Space planning and allocation
Excellent second level ability to troubleshoot Mechanical and Electrical systems faults within the DC infrastructure.
Capacity planning and Upgrade; ability to plan and upgrade systems within the infrastructure.
For the purposes of quality assurance, you will support and ensure that all applicable security standards – including the PCI Data
Security Standard (PCI DSS) are duly complied to.
Supervision
To work directly under the supervision of the Data Centre Facility Manager
Qualifications, Skills & Competencies
B-Eng. Electrical or Mechanical Engineering
Facility Management qualification will be added advantage.
At least 3-5+ years of exposure working in large campus/Data center establishments
Technical Knowledge of various Electrical Distribution and sub systems, HT DG, Large Chillers, PACs.
Microsoft Windows XP/Vista/7
Microsoft Office Tools (Word, Excel, Outlook).
Cost conscious professional, successfully exhibiting excellence in significant savings through effective execution and evaluation of projects.
Strong team player
Strong organizational skills and innovative problem solving abilities.
Good communication & interpersonal skills, multitasking with an ability to interact with a wide range of people and be a Good Team player.
Have a positive frame of mind and be open to acquiring new skills
Good communication skills both written and verbal
Capable of handling customer queries related to Non-IT systems
Capable of handling customer queries related to Non-IT systems
Documentation and Reporting.
Electrical Engineer (Project)
Job TypeFull Time
QualificationBA/BSc/HND
Experience 4 years
Location Lagos
Job Field Engineering / Technical
Responsibilities:
The Electrical Engineer will be chiefly responsible for supervising and monitoring daily project Electrical works as assigned by the GM. Site and reporting work progress including performing quality checks and controls.
Key responsibilities will include to;
Supervision of Mechanical & Electrical Works
Monitoring & reporting daily Mechanical and Electrical (M&E) work activities on site
Keep track of installations & ensure alignment with approved design drawings
Ensure quality of work, terminations, piping, cable lugs etc. with great attention to detail
Ensure quality of materials for conformance with approved specifications and regulations
Supervising tests of materials including ATP (Acceptance Test Procedures) and FAT (Factory Acceptance Tests)
Keep custody of printed maintenance drawings
End to end project management and delivery (Initiation, Planning, Implementation, Quality Control & Reporting, Documentation & Closure) of assigned projects and in line with overall business goals
Other responsibilities as assigned by Head Capital Projects.
Supervision
To work directly under the supervision of the GM Capital Projects
Contacts:
Project Management Officer, Other Project engineers/PMs, Technical Projects Supervisor, Facilities engineers, Procurement, Technical team
Qualifications, Skills & Competencies
B.Sc Electrical Engineer/Other relevant fields
(Minimum 4-6 years in Electrical Power Systems) with a track record of site supervision experience.
Project Experience including supervision of (Mechanical & Electrical) M&E works
Great attention to detail
Proficiency in MS-Visio/AutoCAD
Organization, planning and budgeting skills
Good knowledge of telecoms network quality standards and support infrastructure.
Business process design and development skills
Report writing skills
Strategic thinking and problem solving skills
Strong communication, negotiation and persuasive skills
Very strong Project Management skills
Strong ability to work under pressure, multitask and meet tight deadlines
Transmission Planning Engineer
Job TypeFull Time
QualificationBA/BSc/HND
Experience 2 years
Location Lagos
Job Field Engineering / Technical ICT / Computer
Responsibilities
The Transmission Engineer will be responsible for the operations of the SDH components in the Main One Optical Transmission Network interfacing with the terrestrial and transoceanic fibre optic cable systems.
Specifically his/her responsibilities shall also include:
Co-ordination of site surveys for PoPs and the planning of new equipment cabins and towers
Overall project planning, delivery and update of the milestone project plan
Provide support as delegated on last mile connections, including microwave radio technology deployment
Interpretation of MW Link Budgets
Support the team in the planning, dimensioning and implementation of optical SDH transmission equipment
Work directly with Vendor support to manage the Optical Transmission Network (OTN).
Coordinate and manage equipment installation services, OTN component vendors and schedules
Report on capacity, inventory and utilization of applicable transmission and carrier equipment configurations. Provide detailed engineering documentation to support and ensure the success of required projects. This will involve site surveys, gathering of field data and generating reports on current capacity and database
Supporting the effective management and documentation/ assignment of infrastructures /Facility space, Racks, ports in POPs
Conducting Link budget and SLA validations on vendor reports before service request order is released to the Provisioning team in other to achieve the expected turnaround time and bench marked quality of service
Provide the required support to escalated issues from Operation and Vendors
Allocation and documentation of Frequency sub band and channels to Provisioning and operation team against interference and operational issues
Effective management and generation of upgrade/switching licenses to meet customer requirements
Qualifications, Skills & Competencies:
A Bachelor’s Degree or Equivalent in Information and Communications Technology or Engineering
At least 2-3 years’ experience in the configuration, operations and maintenance of optical fiber SDH transmission equipment
A working knowledge of microwave transmission and must have undergone a basic training in optical networks and SDH/PDH/IP networks
Knowledge of SDH quality of service and network management concepts is necessary
SDH OTN knowledge and/or experience working in a telecommunications environment
Ability to interpret topography, network design maps and CAD Designs
Knowledge of a vendor network management system
Good oral and written communication skills
Time management skills
Team work abilities
Ability to work well under pressure
Solid foundation in electronics theory
Demonstrated mastery of telecommunication industry standards, dimensioning transmission network element systems, ITU, and ANSI/ETSI etc.
Demand on the job
Ability and willingness to work long hours and meet tight deadlines;
Ability to work under minimal supervision
May be required to travel out of station
Method of Application
Interested and suitably qualified candidates should visit MainOne Career Page
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