The company made history on August 5, 2001 by becoming the first telecoms operator to launch commercial GSM services in Nigeria and has scored a series of many "firsts" in the highly competitive Nigerian telecommunications market including the first to introduce toll-free 24-hour customer care; first to launch service in all the six geo-political zones in the country; first to introduce affordable recharge denominations; first to introduce monthly free SMS and first to introduce monthly airtime bonus.
A truly innovative company, Airtel has showed resilience, charting new paths in meeting the demands and needs of its esteemed stakeholders and enhancing distribution as well as providing affordable services to empower more Nigerians.
In Nigeria, Airtel is working tirelessly to live up to an ambitious vision of being the most loved brand in the daily lives of Nigerians as it offers a superior brand experience and a portfolio of innovative products & services ranging from exciting voice solutions to inventive data packages and mobile broadband.
Program Manager
Job TypeFull Time
QualificationBA/BSc/HND
Experience 5 years
Location Lagos
Job Field Project Management
Job Purpose
Achieve operational objectives by contributing well thought and structured analytics and recommendations to strategic plans and reviews, preparing and completing action plans, ensuring functions productivity, quality, and customer-service standards, resolving, ensuring completion of corrective audits actions, identifying trends, determining system improvements and implementing change.
Meet financial objectives by forecasting requirements, preparing the Annual Operating Plan (AOP), analyzing variances and initiating corrective actions.
This job sits in the CEOs Office reporting to the Director, Strategy and PMO.
Key Accountabilities
Analysis and Solution Definition
Quickly understands the business issues and challenges of Airtel and the telecommunication industry
Identify subscriber patterns and industry trends with analytical rigor to buttress recommendations to the business
Collect, analyse, and interpret data and statistics
Defines requirements, specifications, business processes and recommendations related to proposed solution
Technical Recommendation
Review and edit business cases from commercial perspective with finance teams
Ensures issues are identified, tracked, reported on and resolved in a timely manner
Works with internal personnel to identify required changes
Communicates needed changes to development team
Project Execution
Assists in enforcement of project deadlines and schedules
Compile and present information verbally, visually and in writing in a structured and relevant manner
Take input from supervisor and appropriately and accurately applies comments/feedback
Communicates and applies project standards
Problem Solving
Identifies critical issues with ease.
Exhibits confidence and an extensive knowledge of emerging industry practices when solving business problems
Pushes creative thinking beyond the boundaries of existing industry practices and stakeholders mindsets
KINDLY PUT IN AN APPLICATION ONLY IF YOU MEET THE REQUIREMENTS BELOW
Educational Qualifications & Functional /Technical Skills
University degree in marketing, social sciences, statistics or mathematics (we are open-minded)
Strong leadership skills
Excellent verbal and written communication skills
Strong project management skills
Ability to develop new creative techniques or approaches
Skilled in the synthesis of data and understanding from multiple data sources in order to distil it down into actionable insights
Relevant Experience
5+ years of experience with proven track record in similar position
Experience in advanced data analytics and ideally big data
Experience in project management in a technical environment
Experience in quantitative research techniques (including online)
Business intelligence or management consulting experience a big plus
Other requirements
A strong character, with sufficient confidence and gravitas to play the role of the "objective voice "
Attention to detail
Credibility to present to senior managers and challenge thinking to ensure decisions are made with data and consumers in mind
Ability to manage and work with ambiguity
Passionate for understanding what makes consumers tick and inspiring others to do the same
Fervent for understanding impact of technology and innovation opportunities
Future focused, always looking to identify and leverage consumer grounded opportunities for future profitable growth
Rich with diverse experiences - We are looking for people with diverse experience in multiple domain areas like Internet services, FMCG, Financial services, healthcare or telecommunication
Self-motivation and ability to work alone or in interdisciplinary teams.
Method of Application
To apply for this position, click here
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